Online Learning Communities
A high tech client needed director-level company leaders to be more actively involved in developing the leadership skills and capabilities of next-level managers. First, the directors needed to be oriented on the business context for the renewed focus on leadership development, trained on the company’s coaching process and approach, and versed in the materials, tools and resources available to managers as part of the manager development initiative. With little chance of being able to get directors together for face-to-face orientation and training meetings, the ideal approach was to develop an online learning community – the Director Engagement Center – where the directors could access self-paced and just-in-time information, tools, on-demand e-learning, demos, case studies, etc. that they needed, when they needed it. To ensure that Directors would actually use the resources in the engagement center, much of the content was developed with input from the Directors themselves, including video coaching examples featuring real directors coaching real managers.
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