 December 2007Welcome to the December 2007 edition of New@Cambria – a newsletter designed to inform our clients and the broader world of business about new developments, share white papers on best human resource practices, press releases, upcoming presentations, and webcasts. New@Cambria provides an opportunity to highlight innovative solutions that address our clients’ needs and interact with our audience on the latest trends and leading edge approaches to building high-performance organizations through people. As always, we value your feedback and suggestions. – The Partners of Cambria Consulting, Inc. Happy Holidays! Click here to launch our special holiday greeting.
Of Immediate Interest
Blog: Passing Your Company’s Culture and Values to the Next Generation As Cambria’s Ray Elman has worked to develop new employee orientation (NEO) programs for a number of our clients, he has discovered a trend and an interest in using NEOs to pass along the culture and values of the company to the next generations of employees. His reflections on this trend and the challenges of preserving the seeds of company culture that have led to past success are contained in this blog. We invite your comments and reflections.
Designing Surveys with Business Impact: How Workspace Design Drives Workplace Productivity and Employee Engagement For over 20 years, Cambria has developed a unique, business-focused approach to designing surveys. In this white paper, Partner Bernie Cullen describes how we applied our approach to a high-technology client’s need to understand the impact of workplace environment – specifically building design and functionality – on employee productivity and retention. We worked with subject matter experts at our client to frame the workplace environment factors that we believed were most conducive to efficiency, productivity, and employee well-being. These results were applied directly to the design of new buildings and the retrofit of existing buildings, to significant economic benefit. This is an illustrative case of how Cambria’s systematic, creative, and results oriented approach to survey design can help organizations more effectively identify and address key strategic and business issues that impact people, processes and business outcomes. Download the white paper here.
Establishing the Value of Executive Coaching: ROI Insights for Coaches and Their Stakeholders It has been over two years since Cambria Consulting, Inc. launched what continues to be the only ongoing study of the impact of executive leadership coaching in large organizations: the Coaching Impact Study™. What was clear then – and is still the case today – is that coaches and their clients understand the value of coaching but other key stakeholders remain confused and, in some cases, skeptical of the return on investment of this effort. In this article, Cambria’s coaching practice leader, Ellen Kumata, shares her insights into the factors that make the difference between high-impact and low-impact executive coaching, defined both in terms of behavior change and return on investment. This article originally appeared in the CoachLeader Update, published by the International Consortium for Coaching in Organizations (ICCO.) Download the article here. Go here to find out more about how you can participate in the Coaching Impact Study™.
Developing Technical Program/Project Leaders for the Future - Part III Cambria Partner Tim Kroecker has been studying program and project management success factors in the public and private sectors for a number of years. In Part I of this series, Tim explained the need of organizations to capture the expertise of an aging, highly skilled workforce and to develop the next generation of program leaders. Part II explained the challenges of program management and how to create a complete understanding of the program manager role using a competency model. In this third and final part, Tim explores the alternatives available to create a program management development program. This article appeared in the May-June issue of Defense AT&L (Acquisition, Technology, and Logistics), published by the Defense Acquisition University. Download the article here. (Parts I and II are also available for download at this location.)
Colleen Gentry Joins Cambria’s Executive Coaching Practice Cambria Consulting, Inc. is very pleased to announce that Colleen C. Gentry of Charlotte, North Carolina, has joined the firm as a Principal Consultant in its Executive Coaching practice. Colleen created and led Wachovia’s Executive Coaching Practice since its inception in 2001, a practice twice named a Benchmarked Best Practice by Training Magazine. She was a founding member and chair of the Conference Board’s Executive Coaching Council and is a member of the National OD Network, the International Coach Federation and the International Consortium for Coaching in Organizations. We are delighted that Colleen has chosen to join us. She has been a wonderful colleague for many years in her former role at Wachovia, and her experience and skills as a coach and a leader will be an invaluable asset to us as we grow our strategic coaching practice. Go here for the complete announcement.
Cambria’s Innovative Approach to Behavioral Interviewing Behavioral interviewing has long been recognized as the standard for making better hiring decisions, based on the premise that “past behavior is the best predictor of future behavior.” As it has grown in popularity, however, savvy job seekers have learned how to get around typical behavioral interview questions and give examples that appear to show that they have the right competencies. In fact, a cottage industry has been formed to coach job applicants on how to navigate the interview, thereby compromising the power of this technique. Cambria, however, has developed a solution. Our Critical Behavior Interview™ technique is a variation on behavioral interviewing that is superior to other approaches and far more difficult to fake. Cambria’s Critical Behavior Interview™ is also more powerful and efficient, enabling interviewers to assess the presence or absence of critical competencies more effectively and in less time. Experienced interviewers and others who have taken behavioral interview training in the past have found Cambria’s program to be a superior method for assessing the presence or absence of critical competencies. Learn more here.
Your World: Building Realistic Simulations for Complex Jobs 2008 Society for Industrial and Organizational Psychology (SIOP) Conference This presentation will help attendees understand the different types of simulations available, choose the most appropriate type of simulation based on their needs, and combine it with suitable participant learning or behavioral assessment techniques. Cambria’s Tim Kroecker and Jeff Peisach will discuss different types of simulations; current best practices in development, technology platforms, and delivery mechanisms; and when to use – or not to use – technology-enhanced simulations. Go here to visit the conference website.
Measuring the Impact and Value of Executive Coaching 2008 Society for Industrial and Organizational Psychology (SIOP) Conference When the topic of the ROI of executive coaching comes up among professionals in the field, there is often skepticism about its viability, accuracy and usefulness. Cambria’s Derek Steinbrenner and Dr. Barry Schlosser of Clarity Consulting will discuss their research findings, experiences and efforts to develop meaningful methodologies for measuring the value and impact of executive coaching. They will then present an overview of the rationale for continued efforts to come to grips with the ROI challenge and lead a group discussion of others’ perspectives and experiences, drawing on their work developing and implementing the Coaching Impact Study™ with Booz Allen Hamilton, Credit Suisse, Deloitte, Citigroup and Wachovia. Go here to visit the conference website.
Cambria Consulting, Inc. is a human resource management consulting firm specializing in developing people solutions that drive business performance. Through our Consulting, Coaching, Survey and Interactive divisions, Cambria helps our clients achieve their strategic objectives more effectively by designing, developing and implementing HR solutions in the areas of workforce and leadership development, performance management, competency development, 360 degree feedback, coaching, selection systems, organizational surveys, and integrated e-HR applications. Visit www.cambriaconsulting.com to find out why more and more successful companies are turning to Cambria for a full range of human resource solutions, or call (617) 523-7500. If there is a topic that you would like us to address, please tell us. If you wish to unsubscribe to this newsletter, please let us know. © 2007 Cambria Consulting, Inc. One Bowdoin Square, Boston, MA 02114.  Print This Page
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