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White Papers Archive

(2005)
“Cambria’s Critical Behavior Interview and Fair Hiring Practice”
by Derek Steinbrenner

This paper presents a review of research that describes how Cambria’s Critical Behavior Interview (CBI™) technique avoids adverse impact while ensuring the best hiring decisions.
PDF (PDF 57 KB)

(2005)
“Getting Competencies Right”
by George Klemp

Founding partner George Klemp answers common questions and clears up some misconceptions about competencies and competency models.
PDF (PDF 59 KB)

(2004)
“Emotional Intelligence and Leadership”
by George Klemp

In this article, founding partner George Klemp addresses misconceptions about “emotional intelligence” and describes what it really means to be an emotionally intelligent leader.
PDF (PDF 53 KB)

(2004)
“Maximizing the Impact of 360° Feedback”
by Derek Steinbrenner

Get your managers to embrace their feedback, build an ongoing development dialogue with their supervisors, and foster a development culture throughout the organization.
PDF (PDF 46 KB)

(2003)
“Designing Employee Surveys for Maximum Impact”
by George Klemp

Make employee surveys a more meaningful and engaging activity for employees and the company by focusing on these best practices.
PDF (PDF 42 KB)

(2002)
“Aligning Executive Coaching with Strategic Business Goals”
by Ellen Kumata

This article, which appeared in Performance Improvement (Vol 41, No 9, October 2002), describes how some organizations are approaching executive coaching systematically and strategically.
PDF (PDF 1.3 MB)

(2001)
“e-Recruiting is Driving HR Systems Integration”
by Bernie Cullen

This article, which appeared in Strategic Finance (July 2001), describes e-recruiting best practices and the impact of e-recruiting on the efficiency and effectiveness of other HR processes.
PDF (PDF 601 KB)

(1998)
“Leadership Competencies: Putting it All Together”
by George Klemp

Research supported by the Corporate Leadership Council identified the common elements among leadership competency models in top global companies, what’s missing, and best practices for defining leadership competencies.
PDF (PDF 66 KB)

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