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Allison Cortes

CLIENT SERVICES MANAGER

As a client services manager, Allison supports Cambria’s coaching practice leaders in their management and oversight of client service delivery and internal practice operations. She works with the firm’s coaches and alliance partners to oversee their work and ensure a seamless contracting, delivery, and invoicing process. Allison administers most coaching transactions for the clients she supports, including sourcing and onboarding coaches, fielding coaching requests, preparing and processing statements of work and invoices, tracking coaching activity and project progress, providing status updates and reporting, and coordinating conference calls and events.

Background

Prior to joining Cambria, Allison was business development manager for advertising agency MMB, where she managed new business pitches and marketing initiatives.

Education, Professional Activities

Allison graduated from Emerson College with a BS in Management Communication.

Recent Publications

Executive Coaching Foundations: Being a Great Client Partner (Part 3)

Note: This is the third of three blog posts exploring how to initiate executive coaching and prime it for success in your organization. For coaching to succeed, an executive leader must be ready for development and able to commit the effort necessary to become more impactful in their organization.

Coaching Foundations: Selecting the Right Executive Coach (Part 2)

This is the second of a three-part blog series, focusing on selecting the right coaches that fit for your organization and for the leader being coached. The first post in this series focuses on getting started with executive coaches. My third and final blog on this topic will discuss how to be a good client while working with an executive coaching firm.

Coaching Foundations: Getting Started with Executive Coaches (Part 1)

Note: This is the first of a three-part blog series exploring how to get started with executive coaching and set it up for success in your organization. My other blogs on this topic will focus on selecting the right coaches and how to be a good client.