Success Stories

Role Profiling

Sports Apparel Retailer

When this company expanded its sports category offerings, it required managers and associates to align themselves by sports category in addition to having functional, geographical, and business unit accountability. The complexity of the reporting relationships and shared responsibilities led the company to ask Cambria to help clarify role differences as well as competencies for key leaders and individual contributors.

Cambria provided side-by-side role definitions and competencies among jobs that shared similar attributes. This allowed the company to think more strategically about deploying its talent pool, enabling the company to avoid much of the confusion that invariably follows re-engineering or reorganization and to place people in roles that best suited their experience and skills.

Japanese Bank – US Division

Cambria developed comprehensive role profiles and competencies for this bank’s IT organization, which had completely redefined its strategy and value proposition, moving to a more leveraged service delivery model. These role profiles — which included new critical responsibilities and activities, performance metrics, technical skill requirements, behavioral competencies, and personal characteristics needed for top performance — led to redefined expectations across the entire organization. This work was critical to defining career paths for professionals coming into the department and facilitating professional and management development at all levels